FAQs
What ingredients are used in your products?
At Dr. Bibi Organics, we believe in simplicity and purity. Our moisturizing balms are made with three organic, edible, vegan ingredients: Shea Butter, Cocoa Butter, and Argan Oil. These ingredients are renowned for their deep moisturizing, nourishing, and skin-protecting properties. We pride ourselves on using only the best, most natural ingredients to create products that are safe and effective for your skin.
You'll find a full list of these ingredients on the label of every product, providing complete transparency for your peace of mind.
How can I find out what ingredients are in Dr. Bibi Organics products?
Each of our products includes a complete ingredient listing right on the label. As our formulations are simple and pure, you’ll see that we only use Shea Butter, Cocoa Butter, and Argan Oil. For additional details, you can also visit the product page on our website, where we list all ingredients and their benefits for your skin.
Do your products contain sulfates or parabens?
No, Dr. Bibi Organics products are completely free of sulfates, parabens, phthalates, mineral oils, silicones, and synthetic fragrances. We do not use any harsh chemicals or preservatives, keeping our products as natural and gentle as possible for your skin.
Are your products vegan?
Yes, all of our products are 100% vegan. We only use plant-based ingredients that are ethically sourced and completely free of animal byproducts. Our products are also cruelty-free and not tested on animals.
Are your products gluten-free?
Given the purity of our formulations, which include only Shea Butter, Cocoa Butter, and Argan Oil, our products are free from gluten. However, we always recommend reviewing the ingredient list for any updates. If you have concerns due to a specific allergy or sensitivity, we advise consulting your physician or dermatologist.
Are your products cruelty-free?
Yes, Dr. Bibi Organics is proudly cruelty-free. We never test our products on animals and ensure that all of our ingredients are ethically sourced, with a focus on sustainability and fair trade practices.
My Balm has softened. Can I still use this product?
Yes, our balms are made with Shea Butter and Cocoa Butter, both of which can soften or melt in high temperatures. If your balm becomes too soft, simply place it in the refrigerator to restore its original texture. The effectiveness and quality of the product are not affected by this, and it remains safe to use.
Why does my product look or feel slightly different than it did before?
Due to the natural and unrefined nature of our ingredients, you may notice slight variations in color, texture, or fragrance depending on the batch or seasonal changes. This is a normal occurrence with pure, organic ingredients like Shea Butter, Cocoa Butter, and Argan Oil. These variations do not affect the performance or quality of the product. If you have any concerns, please feel free to reach out to us at support@drbibiorganics.com.
My skin is sensitive. Can I use Dr. Bibi Organics products?
Our products are designed to be gentle and nourishing for all skin types, including sensitive skin. However, we recommend doing a patch test by applying a small amount of balm to the inside of your wrist or on the side of your neck. Wait 24 hours to ensure there is no allergic reaction. If any irritation occurs, discontinue use and consult with your healthcare provider.
I think I may have had a reaction to one of your products. What should I do?
If you experience any adverse reactions after using one of our products, please discontinue use immediately and reach out to us at support@drbibiorganics.com. We take the safety of our customers very seriously and will work with you to resolve any concerns and assist you as needed.
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