Last Updated: 1/1/2025

This Privacy Policy describes how Dr. Bibi Organics, LLC ("Dr. Bibi Organics," "we," "us," or "our") collects, uses, and shares information about you when you use our website, make purchases, or interact with our online store in any other way (collectively, our "Services"). This policy applies to all users of our Services, including those who visit our website, make purchases, interact with us through customer service, and engage with our content on social media platforms.

We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this policy and, in some cases, provide additional notice, such as adding a statement to our website or sending an email. We encourage you to review this Privacy Policy periodically to stay informed about our information practices and the choices available to you.

1. Collection of Information

Information You Provide to Us
We collect information you provide directly to us when you interact with our Services. This may include:

• Contact Information: Name, email address, phone number, and shipping or billing address.
• Account Information: Username, password, and other account-related details.
• Payment Information: Credit card or payment account details when you make a purchase, which are processed by third-party payment processors.
• Optional Information: Additional details like your nickname, age range, location, and product reviews.
• Customer Interactions: Inquiries, customer service requests, survey responses, and other direct communications.

Information We Collect Automatically
We automatically collect certain information when you use our Services, including:

• Transactional Information: Details of your purchases, such as products ordered, price, and order date.
• Device and Usage Information: Data about the device and browser you use, including IP address, operating system, device identifiers, and usage data such as pages viewed, links clicked, and the time spent on our website.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, track website usage, and personalize content and ads.

Information We Collect from Other Sources
We may collect additional information about you from third-party sources, such as advertising networks and data analytics providers.

2. Use of Information

We use the information we collect to:

• Process Transactions: Complete your purchases, process payments, and manage order fulfillment.
• Improve Our Services: Analyze website usage, enhance user experience, and fix technical issues.
• Customer Support: Respond to inquiries, provide customer service, and manage support requests.
• Marketing and Communications: Send promotional emails and updates (with your consent), and inform you about new products, special offers, and company news.
• Personalize Content: Tailor the website experience and product recommendations based on your preferences and browsing behavior.
• Security and Fraud Prevention: Detect and prevent security breaches and fraudulent activities.
• Legal Compliance: Comply with applicable laws and legal obligations.

3. Sharing of Information

We may share your personal information in the following circumstances:

• Service Providers: We share information with third-party service providers that help us with processing payments, fulfilling orders, providing customer service, and running marketing campaigns.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• Legal Requirements: We may disclose your personal information if required by law or to protect the rights, property, or safety of Dr. Bibi Organics or others.
• Marketing: We may share aggregated or anonymized data for advertising purposes, but we do not sell your personal data.
• Public Content: Any product reviews, comments, or content you post publicly will be visible to other users of our Services.

4. Advertising and Analytics

We use third-party services for analytics and advertising. These entities may use cookies, web beacons, and other technologies to collect data about your interactions with our website and deliver personalized ads on third-party websites. To opt-out of targeted advertising, you can visit the Do Not Sell My Personal Information page or modify your ad preferences through your browser.

5. Your Choices

• Account Information: You can update or correct your personal information by logging into your account or contacting us directly at support@drbibiorganics.com.
• Cookies: Most web browsers allow you to control cookies through settings. You can choose to disable cookies, but doing so may affect the functionality of our website.
• Marketing Communications: You can unsubscribe from our marketing emails by following the instructions in those emails or by contacting us directly.
• Data Deletion: If you wish to delete your personal information, you can request it by contacting us at support@drbibiorganics.com.

6. State-Specific Privacy Rights

In certain states, such as California, Virginia, Colorado, Connecticut, and Utah, you may have additional privacy rights, including:

• California Residents: Under the California Consumer Privacy Act (CCPA), you have the right to access, delete, and opt-out of the sale of your personal information. You can also request information about the categories and specific pieces of personal information we collect. Please see the Your California Privacy Rights section below for more details.
• Virginia, Colorado, Connecticut, and Utah Residents: These states grant consumers rights to access, correct, delete, and opt-out of certain data processing activities. To exercise these rights, please contact us.

7. Security of Your Information

We take reasonable steps to protect your personal information using industry-standard security measures. However, no data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

8. Children’s Privacy

Our Services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this policy. Please review this policy periodically to stay informed about how we protect your privacy.

10. Your California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with certain rights, including:

• The right to request access to the personal information we have collected about you.
• The right to request deletion of your personal information.
• The right to opt-out of the "sale" of your personal information (as defined under CCPA).
• The right to not be discriminated against for exercising your rights.

To exercise your CCPA rights, please contact us at support@drbibiorganics.com. We will verify your request before processing it.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@drbibiorganics.com